Last updated: July 2025

Damage & Loss Liability Policy

This policy sets out responsibilities relating to damage to property and personal belongings.

Guest Responsibility

Guests are responsible for any damage or loss to resort property caused by them or their visitors during the stay and may be charged the cost of repair or replacement.

Personal Belongings

Guests are advised to safeguard their valuables using in-room safes. The resort is not liable for loss of personal belongings left unattended.

Reporting

Any accidental damage should be reported to the front desk promptly. Assessment of charges will be fair and reasonable.

Security Deposit

A refundable security deposit or card pre-authorisation may be requested at check-in for certain room categories.